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Showing posts from September, 2015

Integration Salesforce on iOS with voice recognition from API.AI

I spent the last few nights hacking this up.  I combined the Salesforce iOS SDK with the voice recognition service from API.AI.When I first searched for examples of voice recognition, Nuance was one of the first results returned.  I’ve worked with Nuance during my call center days, so it was a familiar name.  However, it looks like they haven’t updated in a while.A post from this blog suggests that another provider, AT&T’s SDK has been deprecated.In general, I wasn’t so sure about using browser based technology, such as using PhoneGap and cordova.   I also looked at using Speechkit, but not all browsers (especially Safari) support this.  In fact, even mobile Chrome doesn’t support it.  So much for Speechkit becoming a  standard. Salesforce iOS SDK with API.AI